Welcome to TennisNet. This website and the online store tennisnet.gr provide visitors with the opportunity to explore and purchase products and services related to tennis, padel, and sports equipment.

By accessing this website and/or making a purchase through it, you agree to these Terms and Conditions. Please read them carefully before using our online store.

1. Business Information

The online store operates under the trade name TennisNet.

Address: 24 Riga Feraiou Street, Palaio Faliro, 17563, Greece
Email: tennisnetgr@gmail.com
Phone: +30 697 292 7892

REGISTERED BUSINESS NAME – TAX IDENTIFICATION NUMBER (TIN)

2. Products and Information

We make every effort to ensure that the information, descriptions, photographs, specifications, and prices of products displayed in our online store are accurate and up to date.

Minor variations in product appearance, particularly in color, may occur depending on the screen or device used.

In the event of an obvious error in the price, description, or another essential characteristic of a product, we reserve the right to contact the customer to correct the error or, where necessary, cancel the relevant order and refund any amount already paid.

3. Orders

Placing an order through tennisnet.gr constitutes an offer to purchase the selected products.

Upon completing an order, the customer receives an email notification at the email address provided.

Order acceptance and fulfillment are subject to product availability and successful completion of the payment process, where applicable.

If a product becomes unavailable after an order has been placed, we will contact the customer to arrange an appropriate solution and, where necessary, refund the amount paid for that product.

4. Prices and Payments

All product prices are displayed in euros (€) and include the Value Added Tax (VAT) required by applicable legislation, unless otherwise stated.

Any shipping costs or additional applicable charges are displayed before the customer completes the order.

Available payment methods are presented during the checkout process.

5. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer during checkout or to the selected collection point, where applicable.

Available shipping methods, associated costs, and any free shipping thresholds are displayed in the online store and/or during checkout.

Delivery times are estimates and may be affected by product availability, delivery location, shipping carrier, public holidays, or circumstances beyond our reasonable control.

Further information is available in the TennisNet Shipping Policy.

6. Returns and Right of Withdrawal

Consumers are entitled to the rights provided under applicable Greek and European Union legislation regarding distance contracts and the right of withdrawal.

As a general rule, consumers may exercise their right of withdrawal within fourteen (14) calendar days, where provided for by applicable law.

Certain products or services may be excluded from the right of withdrawal in cases specified by law, such as products manufactured or customized according to the customer's individual specifications.

Detailed information regarding returns, applicable conditions, and return procedures is provided in our Returns and Refund Policy.

7. Defective or Incorrect Products

If you receive a product that is defective, damaged during delivery, or different from the product you ordered, please contact us as soon as possible at tennisnetgr@gmail.com.

We will review your request and provide an appropriate solution in accordance with applicable legislation and consumer rights.

8. Intellectual Property

The content of tennisnet.gr, including but not limited to text, graphics, logos, design elements, and other original materials, is protected by applicable intellectual and industrial property laws.

Trademarks, logos, and third-party materials displayed on the website belong to their respective owners.

Unauthorized reproduction, distribution, or commercial exploitation of protected content is prohibited.

9. Personal Data

The collection and processing of personal data are carried out in accordance with the TennisNet Privacy Policy and applicable data protection legislation.

For further information about the personal data collected and how it is processed, please refer to our Privacy Policy.

10. Website Use

Users agree to use the website exclusively for lawful purposes and in a manner that does not violate applicable legislation or the rights of third parties.

Any attempt to gain unauthorized access, interfere with the operation of the website, or use it in a way that may cause damage to the website, its systems, or other users is prohibited.

11. Website Availability

We make reasonable efforts to ensure the continuous and secure operation of tennisnet.gr. However, we cannot guarantee that the website will always be available without interruptions or technical issues.

Temporary interruptions may occur due to maintenance, upgrades, or circumstances beyond our reasonable control.

12. Changes to the Terms and Conditions

These Terms and Conditions may be amended when necessary due to changes in the operation of the online store, the services provided, or applicable legislation.

The current version will be published on this page.

13. Governing Law

These Terms and Conditions are governed by Greek law and applicable European Union legislation.

Nothing in these Terms and Conditions limits or excludes the statutory rights granted to consumers under mandatory provisions of applicable law.

14. Contact Information

For any questions regarding these Terms and Conditions, your orders, or the operation of our online store, please contact us:

TennisNet
24 Riga Feraiou Street, Palaio Faliro, 17563, Greece
Email: tennisnetgr@gmail.com
Phone: +30 697 292 7892